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"My recent admission"

About: Hedland Health Campus

(as the patient),

I was admitted recently.  The process through Triage was smooth. I was taken care of by the Doctors and Staff well. After diagnosing my problem and administering remedies to rectify the problem.  It was obvious I would have to stay the night.  I was eventually released in the afternoon two days later.  I found the staff to be very professional and showed good empathy.  The catering was good, they provided pharmacy and laundered my garments.

The release process was also smooth once I left the facility so I could make my flight back to Perth.  I am a FIFO worker.  I felt it was a five-star performance for Hedland Health Campus.  Thank you very much.

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Responses

Response from Roger Golling, Operations Manager, East Pilbara, WA Country Health Service (WACHS), Pilbara 10 months ago
Roger Golling
Operations Manager, East Pilbara,
WA Country Health Service (WACHS), Pilbara
Submitted on 22/05/2024 at 7:42 PM
Published on Care Opinion on 23/05/2024 at 11:15 AM


Dear apuspm49

Thank you very much for your feedback, I will ensure all the teams involved in your care are made aware.

It does, as you have raised, take a full team effort across all wards and departments to deliver health care.

Warm Regards

Roger Golling

Operations Manager East Pilbara

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