"Incredible care during a hard time"

Last week,

My wife and I went for our 12 week baby scan only to find out our baby had no heartbeat and we had unfortunately had a miscarriage. After hearing those devastating words we had no idea what to do next or who to turn to. 

So we went to KEMH in the evening but their ED was packed. The incredibly kind and compassionate triage nurse took great care in providing us information on our options and recommended coming back the next morning as we couldn’t get the ultrasound results to proceed with treatment that evening.

The next day we went back to KEMH ED and it was empty, the triage nurse on was fabulous again and we were through to ED rather speedily. Beth the ED RMO attended to us and gave us more information on treatment options, she was extremely considerate, passionate and kind as she carefully went through the surgical steps we had decided. She managed to get us booked in the very next day and discharged us with such brilliant care!

The next day I dropped my wife off to the DSU and she later told me that apart from the wait (understandable as I, myself am a peri-operative nurse) the whole process and procedure was smooth. She praised the anaesthetic team and one of the DSU nurses who stayed back to take care of her in the Recovery room. She’s extremely grateful for the whole DSU team, anaesthetics, surgical team and nurses involved.

We attended the memorial service led by the pastoral team which was incredibly touching and beautifully orchestrated in a way to allow us grieving parents to say goodbye to our babies. 

Thank you so much to everyone involved from the ED team to DSU team and the pastoral team, we felt valued, we felt seen and we feel privileged to have our little ones ashes in your memorial garden.