Experienced severe L) loin pain (9/10) (I have had a history of this renal pain about 6 times over 10 years) on a weekend late last year. Went up to local DEMHS ED. Spoke with Dr virtually on the TV screen. Prescribed an analgesic Oxycodone (orally) & Gentamycin (IV) that had an adverse reaction in the form of fit- like an epileptic fit). It took ~45 mins to calm down.
Taken to GRH by ambulance for further investigation (presumably kidney infection ? stones). Arrived in the evening at GRH ED. Placed in a wheelchair & placed outside in the waiting room (where there were lots of people waiting.) Waited in waiting room until the early hours of the morning. I think I had a nurse check me once in this time to do obs. No water, no communication as to what will be happening with my care.
I felt very disempowered- like an animal in a shelter! I was left in the waiting room til the early hours of the morning (by this time, when I was taken back into ED, I was the only one left in the waiting room). Then taken to a consulting room with a bed & a desk, where I slept undisturbed til morning.
A nurse then came & gave me a script before I was discharged the next morning. I could hear the nurses talking & laughing & gossiping about all sorts of things, like what they where doing over Christmas. I think it was shift change, but I thought it was inappropriate, considering the stressed state I was in. I can't remember getting much explanation. I'm writing this story as I have been advised by a DHAC representative, so hopefully this humiliating treatment won't be repeated in the future.
"Poor experience about my treatment at ED"
About: Geraldton Hospital / Emergency Department Geraldton Hospital Emergency Department Geraldton 6530
Posted by golfrh98 (as ),
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