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Wonderful care and support by staff at Sale hospital

Posted By fornaxnq37

"Wonderful care and support by staff at Sale hospital"

About: Sale Hospital / Rehabilitation Ward

(as a parent/guardian),

My daughter was in the rehab wing of the hospital for 7 days. She was anxious and nervous about her stay. I tried to keep her calm and relaxed knowing it would be a difficult week.

We arrived and were greeted with smiling pleasant staff. Once admitted we were sent to the ward. Again we were greeted, made to feel welcome. Throughout the stay I felt safe with the care of my daughter and she was so confident when leaving and expressed that the staff made her feel safe and happy and feeling confident. What a wonderful and positive experience. 

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Responses

Response from Lisa Watson, Nurse Unit Manager, Medical Ward, Central Gippsland Health 13 months ago
Lisa Watson
Nurse Unit Manager, Medical Ward,
Central Gippsland Health

Submitted on 29/10/2023 at 8:19 PM
Published on Care Opinion on 31/10/2023 at 11:35 AM

picture of Lisa Watson

Dear fornaxnq37

Thank you very much for your kind words.

We understand that hospital admissions can bring some feelings of angst and fear, so we are pleased to hear that we were able to help your daughter maintain a safe and happy environment during her recent stay with us on the Medical Ward. I will be sure to share your positive experience with the team. Thank you again for taking the time to share your personal experiences, we wish you and your daughter well.

Kind Regards

Lisa Watson

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