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"Breastfeeding"

About: Telehealth Service - WACHS Goldfields

(as the patient),

My little girl was born 7 weeks early and spent 5 weeks in the neonatal ward. From birth I had to express milk to bottle feed and we started to practise breastfeeding. We struggled with latching and my baby girl wasn’t strong enough to get a full feed by breast. A top up with expressed milk was required. 

The WACHS Lactation Support Service has been very supportive in our breastfeeding journey. Being very remote it makes its hard to receive specific health support. The phone calls and supportive emails from the Lactation Specialist have been very helpful and supportive. The lactation specialist has been able to take away my anxiety around latching (with and without a breast shield) and the issues around not being able to feed her enough during a breastfeed. I still express and bottle feed my baby at most times. Which has also been supported by the lactation specialist. She discussed all options of feeding, like breastfeeding, expressing and formula without making you feel bad about any of these options and the possibility of utilising all options. 

The lactation specialist provided good general advice around the health of my baby and listened well to my personal circumstances.

Whilst physical support by a lactation specialist is preferred, for obvious reasons I’m very glad to talk to specialist and video call if required.

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Responses

Response from Alicia Michalanney, A/Director, Kalgoorlie Health Campus, WA Country Health Service 14 months ago
Alicia Michalanney
A/Director, Kalgoorlie Health Campus,
WA Country Health Service

Leader of the teams and services at the Kalgoorlie Health Campus

Submitted on 25/10/2023 at 9:18 PM
Published on Care Opinion on 26/10/2023 at 9:56 AM


picture of Alicia Michalanney

Dear Happy Baby,

Congratulations on the arrival of your little girl and thank you for taking the time to share your positive experience accessing WA Country Health Service’s, Lactation Support Service.

It is great to hear directly the positive impact it has for new mums; all while being able to stay in the comfort of your own home using Telehealth.

Having access to locally based services is always something we strive for, to have telehealth options for specialised services or when we have staff away is a wonderful option too. It is also great for remote parents and families and for the times when physically getting to an appointment is difficult.

I am so glad you were able to access services that could support you during this time and will be sure to pass your wonderful feedback onto the teams involved.

I hope you are enjoying lots of time with your new little one.

Kind regards, Alicia

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