Recently I was alerted by a family member whose child is a teenager with Autism, who had been self harming, (medication and arm cutting) which resulted in an urgent visit to the Perth Children's Hospital and was seen after many hours wait by a Psych team member who seemingly felt the issue was not serious and just an 'Autism thing'. Having an urgent need for assistance I contacted Health Direct and was promised a list of service providers who could assist and these would be sent via SMS to my phone. After a few day and receiving nothing I phoned back and explained that assistance was requested and once again was told at the end of the conversation they would be delivered via SMS. After a few hours and hearing nothing I emailed respectively for direction and next day received an email saying
"If you are still concerned you can contact Lifeline on 13 11 14" Not the support we needed was it? with the future a bit gloomy.
"Lack of support"
About: Healthdirect Australia Healthdirect Australia Haymarket 2000 Perth Children's Hospital Perth Children's Hospital Nedlands 6009
Posted by capricornusmb67 (as ),
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