"A recent function"

I have been a permanent resident at Logan Lodge. I found a recent function for residents and families to meet the Board was very confusing on many fronts.

My child travelled for many hours after sending an RSVP. it seemed residents without families were crowded in and unable to access a queue for tea or coffee, none of the food supplied was on the tables. The pianist wasn't present but I recall the staff didn't invite either of the two resident pianists to play until my child encouraged one of the residents (after serving them tea in the absence of help). Nothing was heard from board members.

The event finished at the time people were preparing to come to the dining room so staff began to lift all the chairs back into place. Meanwhile I recall one staff member was standing still at the other end near several residents and I believe said loudly directly to another staff member that they've got a stick up their own bum! Previously I had offered support with more diverse activities but this wasn't follow up or supported or encouraged in any way.