I present to the urgent care at Cowes on recently after being advised my nurse on call to present. I have a broken rib and internal bleeding from an accident that happened recently. I recall the nurse rolled their eyes and shook their head that I had presented there, that I should have driven to Wonthaggi. The doctor who saw my asked me and I recall, if I had a magic wand what would you like me to do for you.
I had a life threatening accident a few days before my presentation with injures discharge summaries and all the information I needed.
I was asked to change into a grown and two people stayed with me behind the curtains. I had to ask both of them to give me privacy to change.
I felt this experience was revolting and I then informed staff I was leaving as I was unhappy with my care.
I will not present to Cowes urgent care again which is not ideal as a Cowes resident and in need of more health care at this time.
"Care at the health hub"
About: Cowes Phillip Island Health Hub / Urgent Care Centre Cowes Phillip Island Health Hub Urgent Care Centre Cowes 3922
Posted by traumatisedparent (as ),
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