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"My story is about the beautiful staff"

About: Geraldton Hospital

(as the patient),

I had a work place accident and I was in hospital for 8 days. In this time I noticed a fantastic worker, but above all, a kind genuine lady called Kelly. I watched her for a while only because her presence on the ward was felt. She was such a great worker and had such a way with patients. I feel she is a true asset to the hospital. She is very professional, but such a character, everyone needs a laugh while in hospital. But Kelly does not stop, she is an amazing worker and an even more amazing person. She also kept me positive. Thankyou Kelly for all you did and continue to do, you're a very special person.

I want to thank all the people who prepared our meals they were awesome. No one gets to see who you are, but thankyou so much for all your hard work Thanks to all of you who work at Geraldton hospital. You are all saints and the nurses who have done double shifts and will continue to do, a big big thank you xxx

I want to thank Geoff, you are such a character and made me feel relaxed and so professional at his job. Definitely an asset to the hospital. Dr Benjamin, well I would say you’re one of the best in this field. You just know he is going to do his upmost for you to have a great outcome. Dan and Dr Benjamin did my first surgery. And what a job, I feel it makes you more determined to get back up and do everything right when people have put such an effort in for your well-being. And Morgan for trying to save me from surgery, you gave it your all. And that beautiful cast you gave me, so many comments 😀

Amazing work they did on my leg from theatre. These guys are so incredible and listening to them giving their expert advice, knowledge and experience to the up and coming stars in theatre was so nice to watch. And I think what lucky people to learn from the best and I sincerely thankyou from the bottom of my heart I felt I was safe in great hands and they kept me upbeat with their awesome bed side manner. I felt so relaxed and informed. You are all very special people. I will never forget you, much respect and so thankful. Sunny28

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Responses

Response from Didi Bower, Acting Regional Manager Patient Safety & Quality, Safety and Quality, WA Country Health Service 11 months ago
Didi Bower
Acting Regional Manager Patient Safety & Quality, Safety and Quality,
WA Country Health Service
Submitted on 19/07/2023 at 10:54 AM
Published on Care Opinion at 11:40 AM


picture of Didi Bower

Dear Sunny28,

Thank you for taking the time to share your wonderful feedback with us.

It is always so pleasing to read of a patient’s experience when they are so appreciative of the efforts of all the staff and teams across the hospital. In testing times we are very grateful to have such positive acknowledgement from our patients.

Your kind words have already been shared with the hospital management allowing them to acknowledge all the teams and individuals you’ve mentioned, ensuring they receive well deserved recognition of their skill, dedication and compassionate care.

I do hope you are recovering from your surgery and you will be up and about soon.

Kind regards

Didi Bower

Regional Manager Patient Safety and Quality

WA Country Health Service – Midwest

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