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"Great E.D Care"

About: Armadale Hospital / Emergency Department

(as a parent/guardian),

I attended Armadale Emergency Department recently with my school-aged son who sustained a large burn from boiling water. I was very grateful for the quick assessment by the triage staff and even more appreciative of the care the 2 doctors who treated his wounds shown towards my son that made him relax, laugh and be at ease despite his difficult situation.  Through sheer luck I guess we have never had to take him to an E.D before, so this experience was simply great and no doubt will make the need to come to E.D again in the future much less anxiety provoking. Well done  and thankyou!

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Responses

Response from Neil Cowan, Executive Director, Armadale Kalamunda Group, EMHS nearly 2 years ago
Neil Cowan
Executive Director, Armadale Kalamunda Group,
EMHS
Submitted on 14/02/2023 at 7:08 PM
Published on Care Opinion on 15/02/2023 at 9:41 AM


picture of Neil Cowan

Dear Lost Kiwi

Thank you for taking time out of your day to share your wonderful feedback.

I am delighted to hear that our Emergency Department (ED) staff were friendly, caring and kept your son calm despite what would have been an incredibly daunting experience for him!

We are incredibly proud of our dedicated ED staff, and it will be my pleasure to pass along your kind words of gratitude.

I sincerely hope your son is now recovering well.

Kind regards,

Neil Cowan

A/Executive Director

Armadale Kalamunda Group

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