"Epistaxis sorted thank you all"

Hello there Manager St George Hospital. Recently one weekend evening I presented at your ED Kogarah site. I was conveyed there by a friend with a ongoing significant nose bleed.

At the reception window I believe the lady could see that I was distressed and bleeding (pinched nose). A speedy vocal check in and seen quickly by triage nurse. A speedy trip to a ED bed. There the nurse hooked me up to all the electronic gizzmos and insereted a cannula. A appropriate sense of humour, in my opinion, and sporting happy christmas theme garb. Really welcome and put us both in quasi holiday mode.

Epistaxis sorted for the moment further tests and off to the short stay area. Must say I felt the ED and contiguous areas as busy as Heatrhrow Airport. All your staff I saw were fraternising with each other and the patients. A RAT was conducted.

Whilst waiting in the short stay area I felt it was disappointing to hear another patient complaining about the wait time (discharge). I believe your staff managed the whingers with aplomb. The  Doctor assessed my situation and provided excellent advice re ongoing management  of epistaxis. I felt I was not rushed out the door and a overnight stay was available if I was overly concerned of a return bleed. The next day a female employee of the Hospital rang me to check on my status. To you all a big thank you.

ophiuchuskt64