I attended Jurien Nursing post and was attended by a staff member. I advised the staff member I needed a Respiratory and COVID PCR as well as bloods as with a path form supplied by my Respiratory Consultant from a different hospital as I had been unwell for a couple of weeks since returning from overseas (always wear a mask).
I felt I was advised rudely to go next door to the doctors practice. Advised that their path centre was closed & they told me to attend Nursing post.
Then advised they do not do testing anymore and to go to Joondalup or Geraldton. I advised I had Cystic Fibrosis, Respiratory Consultant wanted done and driving to 2.5 hrs ridiculous and doesn’t sound correct to me!? It seemed to me, fill car with fuel and drive 2.5 hrs and clog a ED for bloods and PCR when unwell? Seriously?! I also questioned where were people to go and how were Covid stats collected? I recall the staff member advised that they are not collecting anymore.
I then asked for this to be checked with Manager as I have CF and am also a healthcare worker.
The staff member returned and they advised me they could do it this time.
Basically, I felt should apparent common sense prevail rather than abruptness?
"Inaccurate and unhelpful"
About: Jurien Bay Health Centre Jurien Bay Health Centre Jurien Bay 6516
Posted by CF Fridges (as ),
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See more responses from Jeanette Syme
Update posted by CF Fridges (a service user) 2 years ago