My teenage child fractured their collarbone playing football. ED X-rayed to confirm, put my child in a sling and gave them a nurofen and sent them home.
It took another week to see an orthopedic surgeon who decided to operate that day. We waited from the morning 'til evening, approximately 10 hours, for the surgery. Staff wouldn’t admit until the bed manager confirmed beds. Except, I understand the bed manager couldn't be contacted and wouldn’t advise. None of this was communicated directly to us but overheard from staff seemingly complaining to each other. We just sat and waited endlessly with all of the other surgical patients.
Day surgery and surgical staff were excellent. Thankyou.
Post surgery was pretty lack luster. Late evening and shifts changing. We were largely forgotten about for food, water, sick bag, tissues, fixing bedding post surgery. I had to do most of this for my child on a ward with elderly patients. My child had never been in a situation like this before, was reacting to the pain meds and was a bit overwhelmed.
I felt discharge took forever. Physio failed to see but followed up by phone.
My child and I were required to have RAT tests pre admission. My partner was ushered through without a RAT for discharge processes. In my opinion, it’s all a little lacking.
Please Geraldton hospital lift your game. I believe your staff are obviously tired and under pressure. Support them so I feel they can support patients better, particularly our young patients.
"Pre and post operative care"
About: Geraldton Hospital / Day Surgery Geraldton Hospital Day Surgery Geraldton 6530 Geraldton Hospital / Emergency Department Geraldton Hospital Emergency Department Geraldton 6530
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