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Loud noise coming from the plumbing

Posted By aquilakj34

"Loud noise coming from the plumbing"

About: Bunbury Hospital / Medical Ward

(as a service user),

I recall there is a very loud thudding noise that I believe starts off quite loud and as it speeds up, the volume goes down.

It seems to me it is definitely the plumbing.

I believe I have recorded it on my phone quite a few times.

I feel that we can get used to sleeping in hard recliner chairs, and even the infusion pumps beeping constantly, but this noise is so loud, we were finding it hard to get to sleep at night.

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Responses

Response from Jeffrey Calver, Director Bunbury Hospital, WA Country Health Service (WACHS) 3 years ago
Jeffrey Calver
Director Bunbury Hospital,
WA Country Health Service (WACHS)

Submitted on 22/12/2021 at 12:36 PM
Published on Care Opinion at 12:59 PM

Dear aquilakj34,

Thank you for taking the time to inform us of the issues with the plumbing that you had experienced and please accept my apologies for the disruption this has caused you.

So that I may identify the area and instruct the maintenance staff to review the issue, could I please ask that you contact me at jeffrey.calver@health.wa.gov.au with the room number or area where you have heard the noise.

Thank you for taking the time to contact us and I look forward to hearing from you soon.

Kind Regards

Jeff Calver

Director Bunbury hospital

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Response from Nicky Duncan, Nurse Unit Manager, Medical Ward, Bunbury Hospital 3 years ago
Nicky Duncan
Nurse Unit Manager, Medical Ward,
Bunbury Hospital

Submitted on 22/12/2021 at 1:34 PM
Published on Care Opinion at 2:13 PM

Hello again aquilakj34,

Sorry to hear of your night time disturbances I will ensure engineering does review the plumbing system in that area.

Regarding the hard recliner chairs, the room has a lazy boy currently, if that is not comfortable please let me know as we did purchase some newer model lazy boys.

I will endeavour to update you as soon as I have any information around the plumbing.

Thank you for your feedback.

Kind Regards

Nicky Duncan A-CNM Medical Ward

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