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Sincere gratitude for the support from PATS

Posted By deploymentbj56

"Sincere gratitude for the support from PATS"

About: Albany Health Campus Patient Assisted Travel Scheme - WACHS Great Southern

(as a relative),

The past few weeks have been very stressful for our family, as it is for all those who have loved ones dealing with a major illness.

I would like to express my sincere gratitude for the advice and assistance afforded to my family by the PATS service and staff at Albany. Every contact has been made a pleasant experience by the professionalism and empathy consistently provided by the PATS staff.

A heartfelt thank-you and keep up the great work you all do.

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Responses

Response from Roseanne Gilpin, Manager Administration Services, AHC Operations, WACHS Great Southern 3 years ago
Roseanne Gilpin
Manager Administration Services, AHC Operations,
WACHS Great Southern

Makes sure that the administration team runs smoothly

Submitted on 7/09/2021 at 3:30 PM
Published on Care Opinion at 3:42 PM

Dear deploymentbj56,

Thank you very much for providing such lovely feedback about the PATS team on the Albany Health Campus. Your feedback has been shared with them as well as the Hospital and Regional Executive.

Travelling to Perth for care in Metropolitan hospitals is an additional layer of stress and distress for country patients and their families. The PATS team works hard to ensure that this process is as efficient and easy to access as possible. It is always pleasing to hear when we get things right.

I hope that you are receiving the care that you need and please do not hesitate to contact us directly if you need any further assistance.

Best wishes,

Roseanne Gilpin | Manager, Administration Services | Albany Health Campus

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