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Amazing care in ED

Posted By cygnuskm44

"Amazing care in ED"

About: Geraldton Hospital / Emergency Department

(as the patient),

I went to ED the other day as I was feeling incredibly sick. All of the nurses and doctors who took care of me were so caring and professional. I really want to say thanks, as to them I believe, I was just another patient that day, but to me, they were very reassuring and listened to my concerns and made me feel so much better when I felt absolutely awful.

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Responses

Response from Derek Fraser, Operations Manager Geraldton Hospital, WA Country Health Service 3 years ago
Derek Fraser
Operations Manager Geraldton Hospital,
WA Country Health Service

Submitted on 3/06/2021 at 11:48 AM
Published on Care Opinion at 12:05 PM

picture of Derek Fraser

Dear cygnuskm44,

Thank you for taking the time to write about the professional and compassionate care you received on your recent visit to Geraldton Hospital.

We are fortunate to have dedicated, caring staff who work hard to provide high quality, reassuring care to our patients, particularly when they are feeling so unwell. Making our consumers feel they have been heard and understood is key to making sure they have a positive experience when requiring health care.

It’s always a pleasure to pass on compliments on to my team who appreciate receiving positive feedback. Thanks again for getting in contact and I hope you are on the road to recovery.

Kind regards

Derek Fraser

Operations Manager Geraldton Hospital

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