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Services received when I broke my wrist

Posted By echosr34

"Services received when I broke my wrist"

About: Broome Health Campus / Allied Health Broome Health Campus / Emergency Department Broome Health Campus / Medical Imaging Broome Health Campus / Theatre Royal Perth Hospital / Orthopaedic Surgical & Trauma & Spinal Care Ward 3H/5G

(as the patient),

I am female Grey nomad and when we arrived in Broome recently. I slipped on some rocks fell and broke my right wrist.

My husband drove me to the Broome hospital where I receive the most wonderful care from everyone involved the doctors and nurses the x-ray technicians etc. I was very happy with the service and they made my ordeal much easier to bear.

I did have to fly myself to the Royal Perth hospital but also there I found the staff and everyone involved in my surgical procedure again very good and helpful.

And again I had to go back to the Broome hospital to see the OT and again the service the courtesy was very good. I  highly commend the staff of these hospitals ... and really appreciate the service and care that they continue to provide. 

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Responses

Response from Celia Simpson, Regional Risk Coordinator, WACHS - Kimberley, WACHS - Kimberley 3 years ago
Celia Simpson
Regional Risk Coordinator, WACHS - Kimberley,
WACHS - Kimberley

Submitted on 3/03/2021 at 3:44 PM
Published on Care Opinion at 4:44 PM

Dear echosr34,

Thank you for taking the time to post about the care you received at Broome Hospital after your unfortunate slip on the rocks, I hope that your wrist is on the mend.

It is wonderful to hear that all of the staff involved in your care made your ordeal easier to bear. I will ensure that this feedback is shared with the Allied Health team, including the Occupational Therapists and Radiology staff involved.

Ruth Crawford

Director
Kimberley Population Health Unit

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Response from Lesley Bennett, Chief Executive, East Metropolitan Health Service 3 years ago
Lesley Bennett
Chief Executive,
East Metropolitan Health Service

Submitted on 5/03/2021 at 8:08 PM
Published on Care Opinion on 8/03/2021 at 9:51 AM

picture of Lesley Bennett

Dear echosr34,

Thank you for your kind words about the helpful service you received from the staff at Royal Perth Hospital. I was sorry to read of your wrist injury, but pleased to know that our dedicated staff made your surgical experience a positive one.

Your feedback assures us that our staff are continuing to provide a high quality, compassionate and patient-centred approach in their delivery of service, which we have come to expect at the Royal Perth Bentley Group.

I will ensure your thanks are passed on to all the staff involved in your care and I hope your recovery is progressing well.

Kind Regards

Lesley Bennett

Executive Director

Royal Perth Bentley Group

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