This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Derby Hospital General Practice

Posted By guidete76

"Derby Hospital General Practice"

About: Derby Hospital / General Practice Service

(as a service user),

I visited the GP Clinic at Derby Hospital for an appointment. I arrived a few minutes before my appointment, receiving a warm welcome from Warren at the front desk and then was very promptly seen by Dr Florian. I had a few questions regarding my health concern to which he provided informative, clear and helpful advice.

We discussed several courses of action to address my health concern and settled on one which ultimately best suited my needs. I left my appointment feeling informed and satisfied with the treatment plan we had come up with.

Dr Florian also arranged for a follow-up appointment to be made so that we can ensure that the prescribed treatment is effective. It was a very pleasant visit to the GP!
Reception

Reception


Staff attitude

Staff attitude


Staff skills

Staff skills


Treatment

Treatment


Involved in decisions

Involved in decisions


Being listened to

Being listened to


Explanations

Explanations

Waiting Time

Waiting time


More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nick Mildenhall, Operations Manager, West Kimberley Health Service, Kimberley Country Health Service 4 years ago
Nick Mildenhall
Operations Manager, West Kimberley Health Service,
Kimberley Country Health Service

Submitted on 27/01/2021 at 12:07 PM
Published on Care Opinion at 12:19 PM

Dear Satisfied Consumer,

Thank you for taking the time to provide such positive feedback regarding your experience at the Derby Hospital GP Clinic.

We are thrilled to hear of the excellent care you received from the GP Clinic staff.

Delivering high quality patient care is important to us and your feedback reflects the hard work put in by our staff on a daily basis.

I will ensure your feedback is conveyed to our team and thank you again for your kind words.

Kind Regards,

Nick Mildenhall

Operations Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k