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"My experience and treatment at Bunbury Hospital"

About: Bunbury Hospital / Emergency Department

(as the patient),

I was taken in while visiting my adult child and family. My back started to ache, then my ribs did the same. I found it hard to draw breath and began to feel like my chest was being constricted in a clamp. Fearing a heart attack, I went to Bunbury Emergency and was received and registered, just using my overseas passport, with great efficiency. Triage attended to me very professionally and I was quickly admitted to an emergency ward.

I was kept advised about what their sundry investigations revealed about my condition. It was decided that I should be admitted to the medical ward immediately.

My experience in the hospital was very positive, all the staff members, with whom I had contact, were lovely, helpful and maintained a cheerful atmosphere. The consultant and his team were charming, reassuring, supportive and informative. I was subjected to every conceivable scan, X-ray, blood test that I can imagine and even ultrasound. The care and attention that I received was exemplary and I cannot imagine that there is anywhere in the world where I might have received better treatment in my opinion.

I was diagnosed as having Aortitis and subsequently Sarcoidosis is suspected, shown the reports, photos and results of all the tests, that were available and my consultant explained, in terms that I could understand, what they all meant. My fears and apprehension were all expelled by the confidence that he and his team inspired. I was advised that the full scans, pictures and tests reports will be forwarded to my overseas general practitioner to support my continuing treatment and that I will receive a copy of my case study, which Professor Adel intends to submit to The British Medical Journal. However, I do understand that there can be some delay before these final documents reach my clinic overseas.

Thank you Bunbury for all you have done for me, I love you all❤️.

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Responses

Response from Esther Knight-Terlouw, Consultant Physician and Head of Department, General Medicine, Bunbury Hospital, WACHS South West 4 years ago
Esther Knight-Terlouw
Consultant Physician and Head of Department, General Medicine, Bunbury Hospital,
WACHS South West
Submitted on 11/02/2020 at 3:16 PM
Published on Care Opinion at 4:07 PM


Dear handsetsq88,

We very much appreciate the time and effort you invested in this positive story. It is great to hear your experience was a very good one and that our care was up to the high standard we aspire to deliver. We are very happy to hear that you are doing well, which is our main priority. We have shown Dr Ekladious (Professor Adel) your post and he was extremely honoured that you went through the trouble of posting with regards to the care he and his team delivered.

Many thanks again for posting this and all the best for the future, and yes he is working already very hard to write up your unusual presentation and diagnosis so other clinicians can learn from this.

Regards

Dr Esther Knight-Terlouw

Head Of the Department for General Medicine, Bunbury Hospital

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