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"My child's surgical procedure at Perth Children's Hospital"

About: Perth Children's Hospital

(as a parent/guardian),

My child had a small surgical procedure on both hands at Perth Children's Hospital. I was really impressed with the nurses skill in making a highly anxious toddler feel at home in hospital, particularly when they were trying to do their obs. My child required a pre-med pre-anaesthesia, this was really well explained to us. After the operation we were brought through, post-care was explained to us thoroughly twice, and they also provided written information. We were discharged in a timely manner, allowing us to take our child home where our child was more comfortable without fuss.

Post-discharge my child had a temperature spike. I called the ward and my concern was dealt with adequately. They provided advice that allowed me to keep my child at home until we could arrange a GP appointment the next day.  

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Responses

Response from Aresh Anwar, Chief Executive, Child and Adolescent Health Service 5 years ago
Aresh Anwar
Chief Executive,
Child and Adolescent Health Service
Submitted on 2/08/2019 at 12:39 PM
Published on Care Opinion at 12:41 PM


picture of Aresh Anwar

Dear caringsy45

Thank you for taking the time to give feedback, which will provide staff with an extra spring in their step. I will ensure this is fed back to staff. I am really pleased that our nursing staff, both pre- and post-operatively, provided excellent care to your child.

Within the Child and Adolescent Health Service, two of the key values we strive to exemplify are collaboration and excellence, and it is nice to know that your experience reflected these core values.

Should you wish to consider nominating any teams or specific staff members for a Stars of CAHS staff excellence award, please visit https://ww2.health.wa.gov.au/About-us/Child-and-Adolescent-Health-Service/About/Stars-of-CAHS-Awards.

Thank you again for taking the time to bring this feedback to our attention. Please accept my best wishes for your child.

Kind regards
Dr Aresh Anwar
Chief Executive
Child and Adolescent Health Service

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