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"Grubby"

About: Perth Children's Hospital / Emergency Department

(as a parent/guardian),

We recently attended the Emergency Department and were disappointed at the lack of cleanliness in the waiting area of a new hospital. We never saw a cleaner or PCA in the few hours spent in the department. There were toddler hand prints on the walls and food squashed on the floor. The vinyl furnishings looked grubby and uncleaned.  

Aside from that, the staff were all wonderful.

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Responses

Response from Aresh Anwar, Chief Executive, Child and Adolescent Health Service 5 years ago
Aresh Anwar
Chief Executive,
Child and Adolescent Health Service
Submitted on 8/07/2019 at 12:12 PM
Published on Care Opinion at 12:49 PM


picture of Aresh Anwar

Dear Squid,

Thank you for your positive feedback which helps provide staff with an extra spring in their step. I'm sorry the Emergency Department did not meet the high standard of cleanliness we strive for. I have asked the team to review the departmental roster to ensure sufficient cleaning staff are allocated to the ED, particularly during our standard peak times.

Kind regards

Dr Aresh Anwar
Chief Executive
Child and Adolescent Health Service

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