"Our family's experience after transfer"

My story follows on from a previous story. When Mum was transferred to Royal Perth Hospital:

Mum had to be transferred to Royal Perth Hospital, because that's the system. I could write so much more than this too. Within 15 minutes of seeing Mum, I had 3 questions which I’m still waiting the answers.

The worst one was to see my mum being so called freshened up, as I’d seen a few times before. Never like this wiping Mum’s face, mum was screwing her face up and trying to move away it was that rough. I commented – careful. I was told in what I believe was not a good tone, we are doing our best. It was like the nurse was wiping Mum’s face with a rock. The same nurse then washed her teeth with metal forceps gauze flapping around the end, with Mum trying to keep her mouth closed and turning away. As before, I said careful again. I was told we are doing our best, again in what I felt was a bad tone with a look that I thought - if I get that again I’ll be next to mum. Not 6 hours before I’d seen Mum looking like she was enjoying the same thing. There might not be a lot of my Mum coherent, but she could appreciate care. On the way home that night with Dad, he said - at the previous hospital, at least when we leave I knew mum was cared for.

We did lose Mum. The day after losing Mum we waited for 1 hour to see a counsellor.

The previous hospital at least made it comfortable.