It's been like this for 10+ years. When you call, you're on a phone queue. The problem is that seemingly depressed person that talks on the other side. As you listen to the wait music, every 10s that woman speaks again, so you think you're talking to a real person. But no, it's just what seems like a depressed person saying there's no parking there for the 5th time.
Unlike other waits, there is no way to do any other work while on hold, because every 10s the music/ad breaks and you have to pay attention again to see if it's a real person. You can't do anything else at all because you have to pay full attention to this person who I think sounds dim and sad. It's seriously sad, she sounds like she's being forced to record against her will.
If you try to put your mind out, then after 40-60min when a real person picks up, you have 2s before they'll hang up on you.
That's assuming you get picked up. Usually, after 60min they just cut the line. No reason no nothing.
"Sydney Eye Hospital"
About: Sydney / Sydney Eye Hospital / 1 East (Ophthalmology) Sydney / Sydney Eye Hospital 1 East (Ophthalmology) Sydney 2000
Posted by Whitebus (as ),
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See more responses from Jennie Barry
Update posted by Whitebus (the patient) 6 years ago