"My current experience at Bunbury Hospital"

About: Bunbury Hospital Bunbury Hospital Bunbury 6230

Posted by Floppy Toe (as the patient), 6 years ago

I severed the tendon on the top of my foot and went up to Bunbury Regional Hospital from Margaret River the next day to have an emergency repair. It went well and was a good experience.
But the repair failed the next week and now I have had to travel to Bunbury 2 days in a row to be turned around and sent home. Today I sat there all day and was sent home. I was told to come back on Friday. Travelling to Bunbury means my husband has to drive up and back twice a day. That's 4 hours of driving! Hopefully I can get in on Friday, because I will start to feel pretty disappointed if I don't.

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Responses

Glen Matters

Operations Manager Bunbury Hospital,

WACHS South West

Submitted on 15/02/2019 at 12:29 PM

Published on Care Opinion at 12:51 PM

Dear Floppy Toe
Thank you for posting on Patient Opinion. I apologise for the delay you have experienced in getting the surgery you need and for the burden of the travel.
If you could contact Geoff Williamson, Deputy Director Medical Services on 9722 1426 so we can assist that would be appreciated.
Regards
Glen Matters
Operations Manager Bunbury Hospital

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Update posted by Floppy Toe (the patient) 6 years ago

I just tried to call him at 9.54am and there was no answer.

Geoffrey Williamson

Deputy Director Medical Services, Bunbury Hospital,

WACHS - South West

Submitted on 15/02/2019 at 1:50 PM

Published on Care Opinion at 1:51 PM

Dear Floppy Toe
I’m available now at the number quoted. Sorry about the delay.
Kind Regards,
Geoff Williamson

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Geoffrey Williamson

Deputy Director Medical Services, Bunbury Hospital,

WACHS - South West

Submitted on 15/02/2019 at 3:02 PM

Published on Care Opinion at 3:03 PM

Dear Floppy Toe,
I have spoken to the surgeon and occupational therapist about your needs.
Hopefully all goes smoothly and according to plan this afternoon.
Kind Regards,
Geoff Williamson

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Update posted by Floppy Toe (the patient) 6 years ago

I was sent home yet again today after being guaranteed a spot. I've been told to come up again on Monday, whereby I may or may not get in again. Is there another alternative? Is it at all possible to get a firm appointment time?

Geoffrey Williamson

Deputy Director Medical Services, Bunbury Hospital,

WACHS - South West

Submitted on 18/02/2019 at 1:27 PM

Published on Care Opinion at 1:29 PM

Hi Floppy Toe,
As we discussed on the phone this morning, I am so sorry that you were cancelled because of other patients needing more urgent surgery.
You are confirmed for surgery this afternoon. I am organising OT to discuss your post-operative needs with you.
Again, I’m so sorry for the cancellations.
Regards
Geoff Williamson

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