"The first experience with Sydney Eye Hospital"

I was given an appointment after 3. 5 years waiting in the list, but that is ok.

I was happy with nurses in the general eye clinic, and they answered my questions patiently. However, I suggest to clarify the approximate waiting time to be spent on the day of appointment on the letter. Moreover, if the rule which is not arriving earlier than 15 minuets for your appointment, is written on the letter will be more convenient.

My uncomfortable experience was that I was not aware of the specialist's delay for one hour which caused slowness in visiting all patients with the registrar. Therefore, it would be better, if the nurse lets the patients know when the doctor has delay for more than 15 minutes.

Thank You.