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"Please don't make assumptions."

About: Royal Perth Hospital

(as the patient),

I was hit by a car while riding a motorbike, whilst most people were kind their were a few who made the assumption, based on my appearance that I was a drug user. After having been hit by a car and already suffering from depression to be placed in this category and given the weakest pain killers as well as have social workers asking me if I use amphetamines. I was offended and I was disappointed given the fact I have helped people off of drugs this was a real low blow and led to me to discharging myself, as I no longer wanted to feel categorised in to a category that is not me. I do thank Royal Perth for some of the doctors and nurses hospitality though to the few who made me feel belittled and discriminated against me on biased bases I am not going to thank you or wish u well.

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Responses

Response from Aresh Anwar, Executive Director, Royal Perth Bentley Group 7 years ago
Aresh Anwar
Executive Director,
Royal Perth Bentley Group

I am a doctor and my job at Royal Perth and Bentley Hospitals is to help co-ordinate all the elements of the hospital to ensure patients get the best clinical outcomes and experience

Submitted on 22/09/2017 at 10:57 AM
Published on Care Opinion at 11:01 AM


picture of Aresh Anwar

Dear Realtimetalk,

Thank you for taking the time to feedback. We do appreciate the positive comments but I can only apologise about the way you were made to feel by some. The organisation and its staff pride themselves on providing treatment to all without prejudice and with respect.

I have shared your story as a reminder of the impact our communication has on people and the need for colleagues to challenge each other if they witness behaviour that falls short of our goals.

With profound apologies.

Dr Aresh Anwar

Executive Director

Royal Perth Bentley Group

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