"Esperance Hospital"

My elderly mum had a fall and after visiting her doctor. He decided to have her arm put in a cast. We went on 2 separate occasions to the Esperance Hospital for treatment and both times we sat in the waiting area for over 6 hours. No, I am not kidding you! ! The nurses were very good in letting us know there was nothing they could do. There was just more urgent cases. We understood that but it did not help my mum who continued to fade the longer we sat and waited. The 2nd time it was close to 9pm before we got out (we had arrived at 1: 30pm) and she had not eaten and was extremely tired. I know there will always be more important people who need urgent attention but waiting that long was deplorable. We are not generally complainers but I felt that I had to let someone know. We have this beautiful facility with lovely gardens and a million dollar sculpture out front but no staff. Lastly, at 8: 30pm when we finally saw the doctor he took 35 seconds to confirm it was ok to plaster but snapped at me when I asked how much longer this would take. I was beyond shocked that he could be so arrogant and dismissive.