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"Excellent care my sister received"

About: Geraldton Hospital

(as a carer),

My sister was undernourished and very unsteady on her feet. The Day Therapy Unit Team at Geraldton Regional Hospital were remarkably efficient at assessing the situation and providing excellent solutions. Every team member we met or spoke to was up-to-date on the situation, understanding, diplomatic, intuitive - the best healthcare team I have encountered (I was a registered nurse for many years so do have experience in the health care system).

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Responses

Response from Michele Young, REOC Lead, Executive Services, WACHS-Midwest 7 years ago
Michele Young
REOC Lead, Executive Services,
WACHS-Midwest
Submitted on 17/03/2017 at 7:15 PM
Published on Care Opinion on 20/03/2017 at 10:52 AM


picture of Michele Young

Dear Gerocarer

Thank you for sharing your story on Patient Opinion, it was wonderful to read your glowing review of the care your sister received from the Geraldton Hospital Day Therapy Team. Our staff are committed to providing high quality patient centred care to our community.

The purpose of the Day Therapy Unit is to empower community based clients to improve and maintain independence, confidence and their ability to perform everyday tasks. It is great to receive feedback like yours as it reinforces that we are achieving what we strive to do. I have passed your lovely comments on to the team.

Thanks again for taking the time to share your appreciation on Patient Opinion, I hope your sister’s recovery continues to go well.

Kind regards

Michele

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