"Redcliffe hospital not understaffed, just under-caring"

Twice we have taken our little 2 year old child to Redcliffe hospital in Queensland. Twice, it seems, they were treated as inconsequential. First time they had a 40 degree temperature and was left in the waiting room for four hours without admission, even though it appeared the temperature did not respond to treatment. And just now we raced them to the hospital for a broken leg. We stood in line for ten minutes, a man was waiting casually in front of us while six nursing staff seemed to stare at their desks and shuffle papers. Eventually we gave up and raced him to Royal Childrens, where the doctors and staff are wonderful. Every time we take our kids to Redcliffe hospital we seem to get the same stuff, disinterested, uncaring and monotone responses. We aren't there for fun. We expect just a little humanity and attentiveness. And I'm sick of hearing them whinge about staff cuts and crap. Every time I've been there, it appears that there are literally swathes of nurses wandering around. But it seems every chance they get they bang on about staff cuts and government cost cutting. It's like they are doing us a huge favour, like they're a charity. I think they're just interested in themselves and their jobs, not patients.