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Aunty Jean's Program - Murrumbidgee LHD

Posted By A mother

"Aunty Jean's Program - Murrumbidgee LHD"

About: Aunty Jean's Program (Murrumbidgee Local Health District)

(as a service user),

My cousin has to pick me up from my house to get to the place where the program is held and recently we've had to wait an hour/hour an a half for the lady to show up. We've tried to call but on one answers the phone. We get there at the right time (2pm) when it is supposed to be open (2-4pm) but no one was there. I am not happy because I could have been at home, my kids are at home, but I go (to the program) because I thought it would be a nice thing to do.

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Responses

Response from Patient Opinion Australia 11 years ago
Patient Opinion Australia

Submitted on 10/10/2013 at 10:24 AM
Published on Care Opinion at 10:26 AM

This response has been posted by Patient Opinion on behalf of the Murrumbidgee Local Health District:

The Leeton Aunty Jean’s program was in planned recess during the NSW school holidays and recently the local program coordinator was on unexpected sick leave. MLHD informed clients about these changes and apologises to clients for any inconvenience. From next week, the program will return on Thursdays from 10am to 2pm at Leeton Hospital. For any enquiries, please contact 6969 5646.

Murrumbidgee Local Health District welcomes the opportunity to respond directly to concerns and encourage clients or patients to contact us via either the MLHD feedback website: feedback@gsahs.health.nsw.gov.au, in writing to The Chief Executive, Locked Bag 10 Wagga Wagga NSW 2650 or the MLHD Complaints telephone line: 1800 011 824.

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