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Metro North Brisbane Home Care - Burnie Brae Centre

Posted By Community home care user

"Metro North Brisbane Home Care - Burnie Brae Centre"

About: Burnie Brae Centre

(as a service user),

I had home care services through Queensland Health for many years (I am now 94) and was concerned when Burnie Brae took over. But everything has worked out very well. I still have the same home carer (Michelle) who is wonderful to me. So I was fortunate to be able to have her through Burnie Brae. I have no complaints about the service. All the ladies are kind and helpful and I am grateful for the service.

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Responses

Response from Quality Systems Coordinator, Metro North Brisbane Medicare Local 11 years ago
Metro North Brisbane Medicare Local

Submitted on 22/08/2013 at 11:42 AM
Published on Care Opinion on 23/08/2013 at 9:37 AM

Dear Community Home Care User,

Thank you for your positive comments, we appreciate the feedback you have provided. We are pleased that you are happy with the services provided by Burnie Brae and they have been helpful to you.

Thank you for taking the time to provide this feedback as this will assist in ensuring you continue to receive a good quality service.

Kind Regards,

Metro North Brisbane Medicare Local.

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Response from Metro North Brisbane Medicare Local 11 years ago
Metro North Brisbane Medicare Local

Submitted on 17/09/2013 at 10:33 AM
Published on Care Opinion at 11:20 AM

Dear Community Home Care User,

Thank you so much for taking the time to provide feedback about our service.

Input from our customers is critical if we are to ensure our services are the best they can be.

We are very pleased to hear that our staff and the services we provide are meeting your needs.

Don’t hesitate to contact us if we can assist you further.

Kind Regards,

Burnie Brae.

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