"CODI transport to and from Ipswich Hospital "

When I booked in for the surgery, I presented the reception staff with a form signed by my doctor, to have patient transport to and from the procedure earlier in 2012. I was assured the transport would be arranged and pick me up in plenty of time for me to get to the hospital. I waited for about 3/4 hour, but no transport turned up. I then had to phone the hospital to find out what transport service was to have picked me up and was patched through to the ambulance service. I was informed that CODI handled the transport. As I am recently moved here from Victoria, I had no idea what CODI stood for or did. However, I phoned the number supplied by the ambulance service and the CODI telephonist told me she would arrange the transport and that the return trip would cost $20. I paid the $20 to the driver who picked me up and he said that covered the return trip. I have since been billed for a further $20, despite objecting to the charge. As a pensioner who does not like to owe money, I was not impressed by the extra $20 being billed to me.