"Poor ER at Wakefield Calvary Adelaide"

Presented at Emergency with my partner who had a profusely bleeding deep wound to his forehead. The person at the desk did not triage the injury, or ascertain how it occurred, or how urgent the attention was needed. it seemed the first procedure was to ask us to fill out forms to say we could pay the fees. I asked for a dressing to stop the bleeding and my partner was handed a box of tissues! I said this was not enough (he had blood running down his arm) and she said we can't have that type of dressing out here. After being told we would have to wait more then half an hour (I had to ask) we left and went to a public hospital. I was disgusted at the lack of care we received and level of professionalism of the staff we saw. If a hospital says they have an emergency department then I think it needs to run as a functional ER not a pretend version where it appears they cannot really handle emergencies.