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"Finally feel seen"

About: Bunbury / Harvey / Leschenault Community Health Service

(as a parent/guardian),

I wanted to share my story because it’s been a long road getting support for my little boy. He’s five now and ever since he was a toddler, I knew something was different. He didn’t talk much, had big meltdowns, and didn’t like being around other kids. I brought it up with the GP a few times, but I felt like no one really listened. Sometimes I wondered if I was just being a worrier or if I wasn’t explaining things the right way.

It took us a really long time to get into the kids doctor at Hudson Road in Bunbury and I felt really nervous before the appointment. I struggle sometimes with understanding medical stuff and I get overwhelmed in big meetings. But when we met Dr Lana there, I felt something I hadn’t felt before — like someone finally saw my son and understood him and me.

Dr Lana spoke in a way that was clear and kind. She didn’t use too many big words and checked if I was following along. She explained what might be going on with my son and that it wasn’t my fault. That meant a lot to me because I’ve blamed myself many times.

Now we’re waiting on some assessments, and I know there’s still a way to go. But I finally feel like we’re on the right track. I just wanted to say thank you to her for listening, for not making me feel small, and for helping my boy be seen.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kirsten Bosich, Allied Health Manager - Community Health., Naturaliste Community Health, WACHS- South West 4 days ago
Kirsten Bosich
Allied Health Manager - Community Health., Naturaliste Community Health,
WACHS- South West

Manager of Child Development Services

Submitted on 15/04/2025 at 4:42 PM
Published on Care Opinion on 16/04/2025 at 8:56 AM


picture of Kirsten Bosich

Dear bonanzaht74,

Thank you so much for taking the time to share your story. It was wonderful to hear that you were provided with the opportunity to be heard and understood during your paediatrician appointment. The Child Development Service is fortunate to have paediatricians like Dr Lana providing support and information to families in a clear and kind manner. It really means a lot to the team to know that families feel supported when receiving services.

We are lucky to have such dedicated and knowledgeable staff on our team. I will be sure to let Dr Lana know about your feedback.

It is very useful to receive feedback from parents as we can then ensure we are providing the services that make a difference for families.

All the best with your ongoing development journey with your child.

Yours sincerely,

Kirsten Bosich

Manager Southwest Child Development Services

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