"Second visit in 2 days to ED"

I presented myself to ED for the second time in as many days as I was having a mental health crisis. It took so much strength to get myself there the first time. The first visit I was treated respectfully and my triage was very discreet. The second visit two day later was the absolute opposite experience. In my opinion, the triage nurse was combative and had no intention of helping me to try and calm down enough to answer their loud questions. I was mortified and further stressed by their approach. When I told them a medication I was taking taking they said oh that will make you feel suicidal. My partner was on it and they had to stop because it made them want to kill themelves.

The triage nurse said they'd give me a leaflet on it and I said I don’t need it right now - their response was - so you don’t want information about the medication you take then?

I live on my own. It’s the first time I’ve found the courage to go to ED because of mental health issues and this treatment has left me feeling extremely disheartened and frightened about how I will handle any future episodes. I believe it’s no wonder people end up harming themselves.