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"Professional & Dedicated Nurses Who Provides Exceptional Care"

About: Prince of Wales Hospital / ASB 3S - Community Management Centre

(as the patient),

I have been living with heart failure for 27 years, and it runs in my family.

I still feel anxious but I have learned how to live with heart failure.

As the saying goes, first impressions are crucial in any service. Nurses who are knowledgeble, dedicated and passionate about their work, like my nurse practitioner James and Susan, who visits me at home, are truly exceptional, no matter where they are.

James and Susan inspire me with their professionalism. While I must admit that I don't always remember or fully comply with their advice, they have left a lasting impression on me to strive for the best in caring for myself.

I am deeply grateful for this remote monitoring service in Prince Of Wales hospital, which tracks my blood pressure, heart rate, oxygen level and weight. I never realized how important these readings are until I started living with heart failure.

At times, I feel tired of their calls, but they are always persistent in reaching out to me. Therefore a big thank you!

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Responses

Response from Justin O'Hare, Co-Director CCVH Program, CCVH, Prince of Wales Hospital yesterday
Justin O'Hare
Co-Director CCVH Program, CCVH,
Prince of Wales Hospital

Nurse Manager

Submitted on 3/04/2025 at 4:11 PM
Published on Care Opinion on 4/04/2025 at 9:50 AM


Hello Cocwt98

Thank you for taking the time to acknowledge the SESLHD CMC and POWH Heartlink service in supporting you at home.

It is the ability of this service to allow people with heart failure live supported in their own homes, knowing that there are clinical staff monitoring your readings and supporting you with the care you need when you need it.

Your kind words for James and Susan will be passed onto them.

I hope you remain well.

Kind regards,

Justin O'Hare

Nursing Co-Director POWH

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