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"Discharge Summary"

About: Prince of Wales Hospital / Emergency Department

(as the patient),

I was brought to POWH recently. Before that, I was at another hospital and had a very bad experience - I was assaulted. That’s not even what I’m complaining about. I rang the police and said I had been assaulted. When I rang them, they said they had a car on the way because the surgeon had already rung the police and said that I had assaulted them and been racist to them, which I hadn’t.

Then on page 3 of my discharge summary from POWH the following day, it says:

“xx-year-old with urinary retention after recent spinal procedure, brought in by police from [private hospital], was aggressive in ED and removed from their department.”

But that’s not true because I took myself to POWH. I was by myself. I paid for a taxi. I even have a screenshot of that on my phone. So I want this changed because it is a blatant lie that doesn’t make me sound like a very nice person.

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital yesterday
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital
Submitted on 31/03/2025 at 11:26 AM
Published on Care Opinion at 12:59 PM


Dear cricketzr78,

Thank - you for taking the time to write to us and seek our assistance in amending your discharge summary. Can you please contact our complaint's officer on this email address who will be able to assist you with this request.

SESLHD-Northern Sector Consumerfeedback@health.nsw.au.

Kind regards.

Barbara

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