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"Care provided by Karratha health campus"

About: Karratha Health Campus Karratha Health Campus / Medical Imaging Department

(as the patient),

From A&E department to getting a splint in the OP department the support and care provided was above and beyond. Assessing the xray of my metacarpal and seeing there a 2 breaks in the bone.

A student had assisted the nurse  he was very gentle and provided a step by step process of what was going to occur. 

The nurse supported him by explaining the process she offered a bandage to keep my hand dry due to sweat that may occur. 

He was very gentle ensuring my comfort with the splint and paid great attention to detail. I felt the telehealth call from Royal Perth was an interesting interaction. 

I'm due to attend Karratha Health Centre to assess my hand and have a telehealth appointment with Royal Perth. 

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Responses

Response from Matt Wells, A/Operations Manager, West Pilbara, WA Country Health Service (WACHS) 6 days ago
Matt Wells
A/Operations Manager, West Pilbara,
WA Country Health Service (WACHS)
Submitted on 26/03/2025 at 5:37 PM
Published on Care Opinion at 5:48 PM


Dear DeeA01

Thank you for your positive feedback regarding your recent trip to ED and our Fracture Clinic. It is great to hear that you received the care you needed in a kind and professional way and that you felt well supported.

Our clinical teams continue to strive to provide the best possible care to our community, and feedback like yours helps to inform on how we can continue to improve.

Take care and all the best with your recovery.

Warm regards

Matt Wells

A/Operations Manager West Pilbara

WA Country Health Service (WACHS) Pilbara

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