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Parent's admission to hospital

Posted By atlasxc93

"Parent's admission to hospital"

About: Fiona Stanley Hospital

(as a relative),

My parent was an inpatient at Fiona Stanley hospital recently on Ward 7b then transferred to the acute medical ward after their procedure. They were in Hospital 4 nights. In that whole time they were not offered a shower or even a wash or to brush their teeth.

I understand they needed assistance to move and was deemed a falls risk. They had a bottle to go to the toilet but we had to ask them to bring them another one as they left my parent with none. 

As a nurse I was horrified. What seemingly happened to the basics. My parent refused to return to FSH.

I would be hesitant if my family needed to be admitted and needed assistance.

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Responses

Response from Luke Dix, Acting Executive Director, Fiona Stanley Fremantle Hospital Group, South Metropolitan Health Service last week
Luke Dix
Acting Executive Director, Fiona Stanley Fremantle Hospital Group,
South Metropolitan Health Service

Submitted on 26/03/2025 at 12:39 PM
Published on Care Opinion at 5:44 PM

picture of Luke Dix

Dear atlasxc93,

We are sorry to hear about your parent’s experience at Fiona Stanley Hospital. The SMHS values incorporate both Care and Respect which lay the foundations for our staff to ensure excellent health care is delivered to all patients. We are sorry to hear that your experience did not meet expectations.

As this platform is anonymous, we are unable to provide further details around your specific situation. If you would like further support, please contact FSH Patient Family Liaison Service on 6152 4013 or FSHFeedback@health.a.gov.au Monday – Friday from 8:30am to 4:30pm.

Kind Regards

Luke Dix

A/ Executive Director

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