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"Care for our Little Man"

About: Fiona Stanley Hospital / Emergency Department

(as a parent/guardian),

Recently we presented to the Fiona Stanley Children’s Emergency Hospital with our 14yo.

I would sincerely like to thank all staff involved in his care from the triage nurse to the ED team. They were not only empathetic, but their professional and caring approach was perfect!

The ED consultant Ryan was amazing and waited with us retrieving a clinical background as we waited for the ED bed. He managed to settle our child’s anxiety pretty quick by explaining what tests were needed and who would be involved in the investigation. He was so gentle with his approach. The ED nurse was fantastic and she gave him the privacy he needed while still caring for him. 

Along came the urologist who also provided excellent care. His professional caring approach was fantastic! Being a Slipknot fan made this patient smile. Thank you!

We would also like to thank the Sonographer Marilyn who was incredible. She explained what was happening all the way through and for our child to say “she was very good” is a massive compliment. 

Thank you sincerely to all the staff we encountered that morning!

If I could suggest an improvement it would only be for access to food/drinks within the ward as we needed to leave the area to purchase a drink for our child. 

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Responses

Response from Luke Dix, Acting Executive Director, Fiona Stanley Fremantle Hospital Group, South Metropolitan Health Service 6 days ago
Luke Dix
Acting Executive Director, Fiona Stanley Fremantle Hospital Group,
South Metropolitan Health Service
Submitted on 26/03/2025 at 12:33 PM
Published on Care Opinion at 5:44 PM


picture of Luke Dix

Hello Slipknotlittleman,

Thank you kindly for the positive words towards our Emergency staff at Fiona Stanley Hospital. We know we have amazing team members, but it is lovely to hear this message reiterated from our patients. We will be sure to pass on the kind words back to Ryan and Marilyn directly too.

We hope your little slipknot man is on the road to recovery.

Thank you and wishing you all the best.

Luke Dix

A/Executive Director

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