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Midwife banging door on me

Posted By atlaszf53

"Midwife banging door on me"

About: Armadale Hospital / Maud Bellas Maternity Ward & Neonatal Nursery

(as the patient),

Had my csection done but still healing- the wa night carer- the whole night I felt they didn’t even bothered to show any empathy to ensire m

Okay- was just repeating that you are day 3 and teaching lessons how to behave- without realising the fact that I am still in hospital for a reason.

Even when I was calling they would taken ages , in my opinion come in rude manner, even for nappy change they was holding the baby as if taking out their grudges — I called them bcz I need help to out bed railing down as I was sore and couldn’t manage to get onto bed while railing was on- after a long wait when I felt they didn’t even bothered come .. I gradually made my way.

When they came - I believe they were was extremely rude - banging door on me mentioning that I should be calling them for such things started arguing - told them I don’t have energy to fight- I recall they literally bagged door and left

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Responses

Response from Alisha Thompson, A/ Executive Director, Armadale Kalamunda Group, East Metropolitan Health Service 2 weeks ago
Alisha Thompson
A/ Executive Director, Armadale Kalamunda Group,
East Metropolitan Health Service

Submitted on 19/03/2025 at 2:44 PM
Published on Care Opinion at 5:38 PM

picture of Alisha Thompson

Dear atlaszf53

I am truly sorry to hear about your experience, and I can completely understand how frustrating this must have been, particularly during such a vulnerable time in your recovery. It is essential that you feel supported and cared for, especially after undergoing a C-section.

Please accept my sincerest apologies for the experience you’ve had. Your concerns are entirely valid, and I would appreciate the opportunity to investigate them further. Please contact the Consumer Liaison Coordinator at 9391 1153 or via email at AKG_ConsumerLiaison@health.wa.gov.au so that we can work together to resolve your concerns.

Rest assured; your feedback will be shared with the relevant team to help improve our service. Your well-being is of the utmost importance to us, and I am deeply sorry that you felt let down during such a critical time.

Sincerely,

Alisha Thompson

A/Executive Director

Armadale Kalamunda Group

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