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"Recent Abdominal Hysterectomy @Karratha Health Campus"

About: Karratha Health Campus / Surgical Services

(as the patient),

Following multiple visits to the emergency room necessitating blood transfusions, culminating in an abdominal hysterectomy, I am compelled to express my profound gratitude for the exceptional care provided by the staff at Karratha Health Campus. In particular, I wish to extend heartfelt appreciation to Dr. Rajeev for his unparalleled surgical expertise. Under his care, I felt reassured and exceptionally well looked after. Dr. Rajeev's dedication, compassion, and diligence were evident throughout my experience, and Karratha is indeed fortunate to have such a seasoned professional within its ranks. I am deeply thankful for Dr. Rajeev's unwavering support, and I consider myself truly privileged to have been under his care. 

His exemplary approach sets a commendable standard, and I wish more doctors emulated his commitment to patient well-being. 

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Responses

Response from Matt Wells, A/Operations Manager, West Pilbara, WA Country Health Service (WACHS) Pilbara 2 weeks ago
Matt Wells
A/Operations Manager, West Pilbara,
WA Country Health Service (WACHS) Pilbara
Submitted on 1/05/2024 at 2:02 PM
Published on Care Opinion at 2:34 PM


Dear tangodm98,

Thank you for your feedback regarding the service you received at Karratha Health Campus, and the time you have taken to share with us the high level of service you experienced.

I am delighted to hear of the exceptional care you received, especially from Dr Rajeev, that was supportive, thorough, professional and what you were expecting.

We strive to maintain optimal efficiency throughout all our team and are committed to providing the best service possible. Your feedback is invaluable to us and once again I would like to thank you for sharing your positive experience.

Please be assured we will pass your comments on to Dr Rajeev.

Kind regards

Matt Wells

A/Operations Manager West Pilbara

WA Country Health Service (WACHS) Pilbara

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Update posted by tangodm98 (the patient)

Dear Mr Wells,

I appreciate you for taking time out to respond.

I might add my sincerest thanks to each member of the medical team, from the technicians and receptionists, pharmacist to the nurses and the anaesthesiologists, quiet heroes behind the scenes, with their expertise, ensured a smoother passage through a necessary procedure. There was a palpable sense of care that permeated every interaction, a dedication that truly made a difference in my experience.

Another layer of gratitude washes over me. The ability to receive this treatment locally, proved to be an immeasurable benefit. The thought of traveling for such a procedure, adding that burden to the physical and emotional challenges, would have been daunting. Having this expertise available here, close to home, made a world of difference in managing the entire process.

Thank you, Sir.

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