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"Theatre experience"

About: Wonthaggi Hospital / Theatre

(as the patient),

I had my operation in Wonthaggi theatre and the whole process was very smooth, from admission up until discharge. Everyone I dealt with was kind, approachable and accommodating. The anaesthetist spoke to me and ran me through what will happen before I was put under anaesthesia. I woke up in recovery after my operation where I felt safe , the nurses made sure I was comfortable. I was then transferred to day surgery and the nurses were fabulous, I was taken care of and they allowed me to voice any worries and reassured me of my concerns. I also got to see the surgeon before I was discharged home which was reassuring and gave me time to ask questions about my procedure.

Over all, I had a lovely experience as a patient in Wonthaggi Hospital theatre and I would like to say a massive thank you to the nurses, doctors, ward clerk, theatre technician, instrument technician and management for making it all happen. Your kindness and dedication to your job is appreciated especially when a person is at there most vulnerable. Thank you again to the whole theatre team! 

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Responses

Response from Jan Child, CEO, Bass Coast Health 2 weeks ago
Jan Child
CEO,
Bass Coast Health
Submitted on 29/04/2024 at 10:18 PM
Published on Care Opinion on 30/04/2024 at 8:54 AM


picture of Jan Child

Dear dosapatient,

Thank you so much for taking the time after your surgery, to provide us with your lovely feedback. The really lovely thing about your post, is that you didn't once make mention of our brand new, state of the art theatres. Instead, you spoke about our beautiful theatre team who in my view, (I am biased) are fabulous! They care deeply about what they do - they are skilled and compassionate, and they are very aware of the privileged role they have caring for their neighbours, friends and community members. We will be sure to make sure they receive your feedback. All the best with your recovery and don't hesitate to reach out if we can help in any way.

Kind Regards, Jan

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